FAQs
What types of products do you offer?
At Stylemarx, we offer a hand-picked selection of trendy clothing and accessories, including stylish dresses and distinctive handbags. Our goal is to enhance your wardrobe with exclusive designs and high-quality materials.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order online. If you have any questions about your order, please feel free to contact us!
How long does shipping take?
Shipping typically takes 5 to 10 days for in-stock items. However, for custom designs or pre-orders, delivery may take between 20 and 45 days, depending on the complexity of the product. Our sales team will keep you updated on the estimated delivery date.
Can I exchange an item?
The fastest way to receive a different item is to return the existing one and place a new order after the return is accepted. If you have any questions about exchanges, please don't hesitate to contact us!
What should I do if my item is damaged or incorrect?
If you receive a damaged or incorrect item, please inspect it immediately and contact us immediately. We're committed to resolving the issue for you. Let us know what the issue is, and we'll investigate as soon as possible.
Do you offer gift cards?
Unfortunately, we don't accept returns on gift cards. However, they make a great gift for anyone who loves stylish clothing and accessories!
How can I contact customer service?
You can reach our customer service team by email at info@stylesmarx.com or by message at +41 79 727 06 24. We are here to help you with any questions or concerns!